AI Teams That Scale Your Medicare Agency

Seamlessly blend AI and human touch to deliver personalized care at every customer touchpoint.

27%
Reduction in Agent Time per Sale
4x
Increase in After-Hours Conversion
24/7
Member Support Coverage

Core Benefits

From pre-screening to retention, our AI agents handle routine tasks so your licensed agents can focus on what matters most.

Maximize Agent Impact

Free licensed agents from routine tasks and focus human expertise on complex cases

Never Miss an Opportunity

24/7 lead qualification with zero dropped calls and instant response to inquiries

Build Lasting Relationships

Proactive member outreach and personalized communications to reduce churn

Maintain Compliance

Complete CMS guideline adherence with seamless documentation

Use Cases

Comprehensive solutions for every stage of the Medicare customer journey

Intelligent Pre-Screening

  • Maximize your best sources
  • Collect customer needs
  • Seamless handoff to agents
Increase qualified lead volume by 38% per dollar of media spend
Check agent availability
Schedule appointment
Update CRM
Step 5 of 9

Overflow Excellence

  • 24/7 call handling
  • Automated callbacks
  • Instant response time
5x increase in overflow conversions
Incoming Call
After Hours Support
7:15 PM
careCycle Avatar
careCycle
Hey John, thanks for calling Example Care, this is Sophia on a recorded line. All our agents are currently out, but I'm here to help you schedule a convenient time during business hours. Are you available tomorrow?
7:15 PM
John
Sure, how about afternoon?
7:15 PM
John Avatar
careCycle Avatar
careCycle
Absolutely. We have your zipcode as 90210, putting you in Pacific time, is that right?
7:16 PM
John
That's right.
7:16 PM
John Avatar
careCycle Avatar
careCycle
Perfect. It looks like we have a spot at 1pm Pacific tomorrow. How does that sound?
7:16 PM
John
That works for me.
7:17 PM
John Avatar
careCycle Avatar
careCycle
Wonderful John. You can look forward to a call from us then. We will send you a reminder via text. Please have your Medicare card handy so I can connect you with a licensed agent for your review. We look forward to assisting you!
7:17 PM

Member Care

  • Proactive outreach
  • Issue resolution
  • Satisfaction monitoring
95% member satisfaction rate
Personalized welcome calls
Member Care
John Smith
John Smith
New Member
Press play to hear the welcome call
0:00 / 0:28

Renewals & Retention

  • Renewal reminders
  • Plan comparisons
  • Benefit updates
85% retention rate
Churn Rate
15%
With careCycle

Revenue Calculator

Based on industry averages
Additional Annual Revenue
$739,125
Based on improving conversion from 1.7% to 9.8%

5x increase in conversion after hours

When leads call in after hours, careCycle qualifies them and schedules a callback with a licensed agent. This 5X's conversion relative to the status quo.

9.8%
careCycle Conversion
1.7%
Industry Average
Nodable Dashboard

The Dashboard. With careCycle, 'white glove' no longer means 'black box'.

Instantly view aggregate agent performance

Observe your AI teams at work. Fit with AI-powered QA scores based on your own custom guidelines.

View individual calls with ease

Proactively monitor and optimize with instant transcripts, summaries, and meta data for every interaction.