Voice AI Teams for the Medicare.
Make every member feel like a regular at their local diner with personalized pre-screening, post-enrollment, and always-on member care.
Say goodbye to crippling churn.
Great medicare practices are built on long-term persistence, but licensed agents need to spend their time writing new business. And when members don't hear from you, they keep shopping.
Your 24/7
Member Care Team
Multi-agent AI teams that handle the entire member journey - from first contact through renewal. Built specifically to maximize medicare retention & CPA.
Pre-Screening & Scheduling
Never miss a lead with 24/7 pre-screening
End-to-end source tracking and CCaaS integrations
Seamless warm transfers to licensed agents with context
Always-On
Member Care
Provide every member with a personalized welcome call
Greet members by first name and handle inquiries 24/7
Intelligent inquiry management and escalation
Retention & Renewals
Automated renewal campaigns
Proactively cross-sell ancillary products
Early identification of at-risk members
50% higher effectuation reates & 37% better retention
Several tools stringed together (CCaaS, CRM, APIs, carrier portals)
Limited visibility
Manual processes
Full dashboard view
Automated workflows
Integrated analytics
Include actual transfer success rates from dashboard
5x increase in conversion after hours
When leads call in after hours, careCycle qualifies them and schedules a callback with a licensed agent. This 5X's conversion relative to the status quo.
careCycle Conversion
Industry Average