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Sales Suite

Turn every lead into a live, qualified conversation.

Respond the moment intent appears, qualify naturally, and hand the right lead to the right agent with the conversation already attached.

Sales Suite live lead response dashboard
Dialer Wallboard
Ask careCycleK
VT
LiveProductivitySources

Dialer Wallboard

Real-time agent state across all campaigns.

Agents Online8
Active Calls3
Live
33%
3
In-Call
22%
2
Available
11%
1
Wrap-Up
22%
2
Busy
11%
1
Offline
Search by name or email…
All campaigns
AgentStatusDurationCampaignPhone Number
RA
Rosa Alvarez
ralvarez@meridiansb.com
In-Call12m 48sMedicare AEP 2026 – Inbound(561) 555-0134
JN
Jason Nguyen
jnguyen@meridiansb.com
In-Call6m 02sT65 Turning-65 Outreach(813) 555-0187
DF
Danielle Fox
dfox@meridiansb.com
In-Call1m 37sFinal Expense – Live Transfers(904) 555-0119
SP
Sarah Patel
spatel@meridiansb.com
Wrap-Up2m 14s
MR
Marcus Reed
mreed@meridiansb.com
Available18m 45s
PS
Priya Shah
pshah@meridiansb.com
Available4m 09s
MO
Michael O'Brien
mobrien@meridiansb.com
Busy32m 10s
KB
Kevin Brooks
kbrooks@meridiansb.com
Busy11m 26s
TW
Tanya Willis
twillis@meridiansb.com
Offline

For agencies buying or generating meaningful lead volume that need faster response, cleaner qualification, and a reliable path to the licensed agent.

Y Combinator W25SOC 2 Type 2HIPAA compliant

Hear this suite on the phone.

A real recording of a careCycle AI employee on a live call.

Speed to lead, pre-qualified

Your AI employee fronts a brand-new lead in seconds and qualifies it for Medicare Parts A and B before an agent picks up.

1:39

The lead is most valuable before it has time to go cold.

Most acquisition systems stop at form capture. A name lands in a queue, an agent gets to it when they can, and the agency pays for every minute between intent and conversation.

Sales Suite starts the response immediately. It holds the first conversation, captures the source and qualification context, then transfers or schedules the prospect without making your agents work a colder list.

Respond while intent is live.

Meet every inbound lead as it arrives, including after hours and while the licensed floor is already busy.

Qualify in conversation.

Capture eligibility, product interest, and buying intent naturally instead of adding another form or agent task.

Route with the context intact.

Transfer qualified prospects or schedule the next-best time with the source and conversation attached.

One lead. One continuous handoff.

From first signal to the right agent, without the dead air.

Sales Suite connects response, qualification, transfer, and scheduling so the acquisition journey does not break between systems or shifts.

Start the conversation while the lead is still choosing. product example
Leads Dialed
6,233

6 lead sources

Contact Rate
48.9%

3,047 contacted

Recent Calls

Live
NameAgentDispositionDuration
Eleanor WhitfieldAIAI ReceptionistQualified4m 12s
Harold JenkinsAIAI ReceptionistAppointment Scheduled6m 48s
Dorothy CallahanSPSarah PatelTransferred11m 05s
Walter SimmonsAIAI ReceptionistCall Completed3m 34s

01 / Respond

Start the conversation while the lead is still choosing.

The response sequence begins as soon as the lead arrives, keeping every source covered without waiting for an agent to become free.

Handle web and inbound leads around the clock.

Keep source attribution tied to the first conversation.

Learn what an agent needs before the handoff. product example
MS
Margaret Sullivan
(239) 555-0114
Appointment Scheduled
AI
Spoke with AI Receptionist
Inbound call · 4:32 · Medicare AEP 2026 – Inbound
  • Margaret reviewed the emailed comparison and prefers the Humana PPO.
  • Booked an enrollment review with Rosa Alvarez — Thu, Jul 23 at 10:30 AM.

Inquiry Raised

Requested an enrollment review before switching to the Humana PPO

MinorP4Plan InformationAppointment Scheduled

02 / Qualify

Learn what an agent needs before the handoff.

The AI employee asks the eligibility and intent questions that determine whether the prospect is ready for a licensed conversation.

Capture structured fields from a natural call.

Keep the transcript and qualification on one record.

Send the right lead with the whole story attached. product example
Agents Online8
Active Calls3
Live
AgentStatusDurationCampaign
RARosa Alvarez
In-Call12m 48sMedicare AEP 2026 – Inbound
JNJason Nguyen
In-Call6m 02sT65 Turning-65 Outreach
DFDanielle Fox
In-Call1m 37sFinal Expense – Live Transfers
SPSarah Patel
Wrap-Up2m 14s
MRMarcus Reed
Available18m 45s

03 / Transfer

Send the right lead with the whole story attached.

Qualified prospects move to an available agent with the source, current situation, and reason for calling already visible.

Give agents a concise brief before hello.

Continue the conversation instead of restarting it.

Keep momentum when nobody is free. product example

Appointments

34 upcoming
Today
10:00 – 10:30 AM
Enrollment Review · Harold Jenkins
Jason Nguyen · Phone call (agent)
Confirmed
1:15 – 1:45 PM
AEP Plan Comparison · Eleanor Whitfield
Rosa Alvarez · Phone call (agent)
Confirmed
4:30 – 5:00 PM
New Enrollment Follow-up · Walter Simmons
Michael O'Brien · Phone call (AI)
Scheduled
Saturday, July 18, 2026
9:30 – 10:00 AM
Medicare 101 Consult · Raymond Delgado
Kevin Brooks · Video call
Confirmed

04 / Schedule

Keep momentum when nobody is free.

When a live transfer is not possible, Sales Suite finds the right calendar and books a time that works across teams and timezones.

Use live availability rather than manual follow-up.

Carry qualification context into the scheduled call.

The math

See what a cleaner lead path could change.

Bring your own lead volume, acquisition costs, and operating assumptions. We will work through them with you on a short call, rather than treating generic conversion claims as your forecast.

Onboarding

From lead source to live handoff.

A forward-deployed team maps the acquisition path with you, configures the first qualification flow, and validates every transfer before expansion.

01

Map the funnel.

Choose the lead sources, response rules, and first workflow to bring into careCycle.

02

Define qualification.

Set the questions, required fields, and conditions for transfer or scheduling.

03

Connect the floor.

Route prospects to agents, calendars, campaigns, and the systems your team still needs.

04

Launch and refine.

Monitor real conversations, tune the handoff, and expand from the sources that perform.

See it on your own funnel

Make every lead easier to work.

See Sales Suite answer a new lead, qualify the conversation, and hand the right moment to an agent without losing the context that made the lead valuable.

Stop losing members
to competitors today.