A dental question, answered
A member calls about dental coverage. Your AI employee answers from plan context and hears the ancillary opening.
1:04
Inbound member care
Hear it answer for yourself.
Put a live AI employee on a real plan record and call it. No sales call first.
4M+
Member calls handled in production
+15%
Higher effectuation on Medicare Advantage policies
19 yrs
Of full-time phone work with Medicare members, already done
Y Combinator W25SOC 2 Type 2HIPAA compliant
Or hear one we already took.
A real member call, answered from plan context.
The power of plan knowledge.
A voice agent that can only recite a script is a phone tree with better diction. What changes the call is knowing which plan the member is actually on. careCycle pulls carrier, plan, and enrollment data from the systems already running your book, so the answer a member hears at 9pm is the answer your agent would have given at noon.
Answer from the actual plan.
The assistant reads the member’s carrier, plan code, and effective date out of careCycle before it says a word about coverage.
Recognize the member calling.
Inbound numbers resolve to a member record, so nobody repeats their name, their plan, or why they called last week.
Hand off with the context attached.
When a question needs a licensed answer, the transcript, member, and policy travel to the agent as an inquiry.
See it on your own book
Retention is the accumulation of small promises kept.
Better member care means fewer disenrollments, more referrals, and agents who spend their day on licensed work. We’ll model it against your book on a short call.