# careCycle: For Agents
Last updated from codebase sources: homepage messaging, audience pages, and pricing data.

# What We Do
careCycle is an AI-native Medicare and ACA voice platform for agencies and distribution teams.
It combines inbound AI receptionist coverage, retention workflows, and campaign automation to help teams handle more members, improve service quality, and protect renewals during AEP.

Retention materials are primarily represented on the homepage and who-we-serve pages.

## Core Features
- Always-on inbound AI receptionist for member calls
- Member-aware call handling (plan/benefit context + real-time answers)
- Welcome calls and approval check-ins after enrollment
- Lifecycle campaigns (months 3, 6, 9) and AEP renewal prep (month 11)
- Pre-screening and qualification for lead intake
- Warm transfer with full call context for agents
- Unified inbox + softphone + call recording/transcription
- CRM/member profiles and campaign automation
- Inquiry routing for complex issues requiring human review
- Integrations with major agency tools (including Salesforce and HubSpot on Agency tier)

## Target Audience
- Independent Agents
- Field Agencies
- Call Centers
- FMOs
- Medicare-focused teams, with Medicare/ACA lead and member workflows

## Pricing
Independent Agent — $249/mo
- Capacity: Up to 1,000 members
- Includes: inbound receptionist, CRM/member profiles, unified inbox/softphone, campaign templates, call recording/transcription
- Signup: https://app.carecycle.ai/sign-up

Agency — $999/mo
- Capacity: Up to 5,000 members
- Includes: full retention campaign library, triggers/automations, source tracking/routing, dialer with call forms, Salesforce/HubSpot/AgencyBloc, dedicated onboarding
- Signup: https://app.carecycle.ai/sign-up

Enterprise — Custom Pricing
- Capacity: 5,000+ members
- Includes everything in Agency, plus multi-tenant/FMO support, custom API integrations, volume discounts, custom SLA + HIPAA BAA, forward-deployed engineer
- Signup: https://app.carecycle.ai/sign-up

## Important Links
- Website: https://carecycle.ai/
- Demo: https://carecycle.ai/demo
- Try Live Inbound Demo: https://carecycle.ai/inbound-demo
- ROI Calculator: https://carecycle.ai/roi
- Features Index: https://carecycle.ai/features
- Blog: https://carecycle.ai/blog
- Whitepaper: https://carecycle.ai/whitepaper
- Contact: mailto:support@carecycle.ai
- Privacy Policy: https://carecycle.ai/privacy-policy
- Terms of Service: https://carecycle.ai/terms