Lifetime value is built in conversation.
Not at enrollment, but across every call that follows. Behavioral data from 3.7 million Medicare calls across 277,000+ members shows how continuous engagement drives retention and lifetime value.
Read the full whitepaper.
Methodology, retention math, and the operational model behind $10M+ in protected revenue. All 22 pages.
Free PDF. Delivered to your inbox.
Get the complete report.
The preview covers the thesis. The full report breaks down the methodology, the unit economics, and every proof point across 3.7 million calls.
Enrollment is not the finish line.
The member who stays five years is worth multiples of the commission you earned enrolling them. The member who leaves after one costs you money. Most agencies know this. Almost none can operationalize it.
Welcome calls, benefit education, renewals, 24/7 member access. Retention requires infrastructure that most agencies can't build with headcount alone. This whitepaper shows what happens when they stop trying to.
Hear from the agencies and operators already running on careCycle.
"The flexibility your team offered, and the willingness to figure out our pain points and be creative with adding the AI element. It's been a complete game changer."
Joe Robinson
VP of Operations, Senior Healthcare Direct
"It's very impressive what you guys are doing. Everyone else is just trying to strap on services onto the existing model. It's not going to solve the underlying issue."
Laryssa Jardine
RateQuote
"Anything I can take off anyone's plate, including my own, is well worth my time and I think it's well worth the money."
Harold Weeks
RateQuote
"I think now we know what the scorecard looks like. Eventually, when we get further down the road, it's going to be real valuable for us."
Nick DeVita
RateQuote
"We've got 40,000 leads from this year that haven't been touched. Now we have a way to reach every single one of them."
Medicare agency operator
"The flexibility your team offered, and the willingness to figure out our pain points and be creative with adding the AI element. It's been a complete game changer."
Joe Robinson
VP of Operations, Senior Healthcare Direct
"It's very impressive what you guys are doing. Everyone else is just trying to strap on services onto the existing model. It's not going to solve the underlying issue."
Laryssa Jardine
RateQuote
"Anything I can take off anyone's plate, including my own, is well worth my time and I think it's well worth the money."
Harold Weeks
RateQuote
"I think now we know what the scorecard looks like. Eventually, when we get further down the road, it's going to be real valuable for us."
Nick DeVita
RateQuote
"We've got 40,000 leads from this year that haven't been touched. Now we have a way to reach every single one of them."
Medicare agency operator
A lifecycle that's running
changes every number.
Every metric is behavioral. Timestamps, transcripts, dispositions. Not surveys.
Protected Revenue
Across partner agencies through renewals, payment recovery, re-engagement, and cross-sell.
Inbound Return Rate
1 in 7 members called Cora back on their own after one outbound touch.
Resolution
Held at nearly 4x scale. 16 months apart. Across an independent dataset.
Peak Capacity
Handled autonomously during AEP. Zero hired.
Three suites. One lifecycle. No gaps.
Sales, Retention, and Revenue. Powered by Cora. Start with one suite or run all three across every member, automatically.
Suite
Retention Suite
Keeps members engaged from Day 1 through every renewal. Welcome Calls, Approval Calls, Benefit Education, AEP Renewals, and Win-Back campaigns.
Suite
Sales Suite
Converts leads into qualified appointments. Inbound calls screened and pre-qualified by Cora. Outbound campaigns contact new leads within minutes.
Suite
Revenue Suite
Protects and grows revenue across the book. Payment Reminder calls, Payment Error recovery, and Cross-Sell campaigns to an already-engaged member base.
Platform Performance
Infrastructure that
grows lifetime value.
Lead qualification, welcome calls, benefit education, renewals, payment reminders, recovery, cross-sell, and 24/7 member care. All running automatically.
Start Now
Go live in minutes. Cora handles inbound calls, powers outbound campaigns, and keeps every member connected to your agency 24/7.
Talk to Us
For agencies and FMOs evaluating at scale. We'll review your book, show lifecycle gaps, and map what Cora fills.
About careCycle
careCycle is the AI-powered member lifecycle platform for Medicare distribution. Three integrated suites. Sales, Retention, and Revenue. Powered by Cora, the always-on AI voice assistant. HIPAA compliant. SOC 2 Type 2 certified. Y Combinator W25.
3.7M+ Medicare voice calls processed to date.
Continuously updated dataset.
Backed by Y Combinator and industry leading
Medicare Advantage organizations.