We've been shipping so fast that even we lose track of what we launched and when. Starting this week, we're posting a changelog every Friday. For your sake and honestly, ours too.

Here’s what we shipped this week.

Call Forms

Today we are launching call forms. Customizable drag-and-drop forms your agents can fill out while on a sales call. Build them from standard fields — Customers, Policies, Prescriptions, Providers, Dependents — or add your own with Custom Fields. Add conditional logic to route agents to different sections based on their answers. Every field gets automatically filled by our AI agent based on the call transcript live during the call, so your agents can focus on selling, not data entry.

Testing System

You can now test your assistant’s behavior in any campaign at no cost. Everything works just like a real conversation — inquiry creation, transfers, plan questions, appointment booking.

Each account comes with a Test customer, and test calls only show up on your Calls page when you toggle the "Test" filter on, so they won't clutter your real data.

Notification System

We’ve added a proper notification preferences system with emails and in app options for you to choose how you want to be notified when certain conditions happen in the system. You can also see the history of all notifications by clicking the Bell icon.

New Billing Page

We rebuilt the billing page from the ground up. Calls, SMS, phone numbers, and other credit types are all in one place now. It's easier to see what's using up your credits, top up manually, and adjust your auto top-up amounts.

Bot Optimizations and Improvements

If you've been reviewing calls, you may notice the assistants sounds a bit more natural. We've been obsessing over how assistants phrase and structure their responses so that they not only say the right thing, but say it the right way. The name of the game is surprise and delight, and we hope you (and your customers) are as delighted as we are.