Core workspace
CRM
Full member profiles, policy data, contact history. Dispatch AI or pick up the phone yourself.
Member profilePolicy dataContact history
Medicarians Vegas 2026 · Title Sponsor
The AI-native platform for Medicare agencies.
Voice AI that works alongside your agents across the full member journey. Members stay. Agents sell. Your book compounds. 4M+ conversations to date.
Experience Cora
Prefer a full walkthrough?
Hear it for yourself in seconds.
You're about to talk to CORA, a careCycle post-enrollment assistant. She knows the member's plan, their benefits, and their name. Thirty seconds from now, you'll hear what your members hear.
Want the full platform walkthrough instead?
Everything your agency runs on. In one place.
CRM. Dialer. Voice AI. One workspace. AI and human agents, side by side.
Platform module
Dialer
Inbound and outbound. Source tracking, routing, missed-call recovery. Recording and transcription included.
InboundOutboundSource routing
Platform module
Unified Inbox
AI escalations, policy tasks, team assignments. One queue for everything that needs a human.
AI escalationsPolicy tasksTeam queue
Platform module
Pulse
Outreach triggered by policy changes or calendar logic. Callbacks, after-hours handling, and custom dispositions. All orchestrated by AI.
Trigger logicAfter-hoursCallback orchestration
Platform module
Campaign Triggers
Welcome calls, benefit reminders, lead nurture, ancillary cross-sell. Dispatched automatically on the timeline you set.
Lead nurtureWelcome motionCross-sell
Trust and compliance
SOC 2 Type 2 · HIPAA · CMS-Ready · On-Premise AI Infrastructure · Y Combinator W25 · FMO-Agnostic
Connects with
MedicarePRO · GoGuru · Salesforce · HubSpot · AgencyBloc
On Stage at Medicarians
After the Enrollment: What 4M+ Voice AI Conversations Reveal About Retention
Alex Doonanco · CEO & Co-Founder · careCycle
Track 3 · Cobalt Room · 10:45 AM
The telephonic model that scaled your distribution is now putting your book at risk. Where AI moves the needle on retention. Where it doesn't. Real agency data. No pitch.
Exclusive Cocktail Hour
Join careCycle for an invite-only evening at Medicarians.
Limited RSVP for conference attendees. Save your spot for the private cocktail hour.
Stop losing the members you already won.
Hear it on the phone. Or get the full walkthrough.
Independent agent? Start here. Sign Up.
Frequently asked questions
Two weeks. Not two quarters. White-glove onboarding from forward-deployed engineers who've done this since 2021.
- 1. Discovery call. We map your workflow and identify high-impact areas.
- 2. Configuration. Personalized setup, agent config, campaign templates.
- 3. Integration. We connect your CRM and dialer, or you use ours.
- 4. Launch. Monitored pilot, optimized on real interaction data.
careCycle handles the routine: benefit questions, welcome calls, scheduling, outreach. When a conversation needs judgment, it creates an Inquiry. Your agent reviews it, provides the answer, and careCycle calls the member back. No dropped handoffs. Your agents only touch the moments that need them.
Purpose-built assistants for each stage: inbound reception, welcome calls, benefit education, at-risk outreach, renewal campaigns, lead qualification, and appointment scheduling. Each one configured to your agency's workflows and compliance requirements.
It can. careCycle includes a full CRM, built-in dialer with recording and transcription, lead routing, and campaign automation. If you prefer your current stack, we integrate with MedicarePRO, GoGuru, Salesforce, HubSpot, and AgencyBloc.
No. careCycle is FMO-agnostic. You keep your contracts, your relationships, your business. We're the technology layer, not a distribution play.
SOC 2 Type 2 certified. HIPAA compliant. CMS-ready. Fully private on-premise AI infrastructure. All operations onshore, monitored by third parties in real time.
Three tiers: Independent Agent, Agency, and Enterprise. We'll walk through your ROI on a call.